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“As to whether Pan Pac runs on oil? Absolutely, almost entirely.”
For an operation as large and technically demanding as Pan Pac, lubrication is far more than simply putting oil into a machine. The condition and performance of lubricants can have a direct impact on equipment reliability, maintenance requirements and, ultimately, production.
That’s why Pan Pac’s relationship with TotalEnergies extends beyond lubricant supply.
Our team provides ongoing technical expertise, training and oil analysis to help Pan Pac monitor the condition of its lubricants and equipment and keep critical machinery operating at its best.
We’re proud to support Pan Pac and to play a role in helping keep its operation moving.
Pan Pac Forest Products is one of New Zealand’s leading integrated forestry and manufacturing businesses, with operations spanning forestry, fibre supply, pulp and lumber production.
Based in Hawke’s Bay, Pan Pac has been operating for more than 50 years and has built an integrated operation that takes sustainably managed radiata pine from forest through to finished products.
Its Whirinaki site produces Bleached Chemi Thermo Mechanical Pulp (BCTMP), while Pan Pac’s lumber operations produce radiata pine timber for customers in New Zealand and international markets.
Behind this production is an extensive range of industrial equipment operating in demanding environments. Reliability is critical, and keeping machinery operating efficiently is an important part of maintaining production.
For TotalEnergies, supporting Pan Pac is about much more than supplying the right lubricant. Our technical team works with Pan Pac to understand its equipment, applications and operating conditions, helping identify the most appropriate lubrication solutions for each application.
But selecting the right lubricant is only the beginning. Once a lubricant is in service, its condition can provide valuable insight into what is happening inside the equipment.
Using oil Analysis to understand what’s happening inside the machine
Through fluid and oil analysis, samples can be assessed to monitor lubricant condition and identify changes that may indicate contamination, lubricant degradation or abnormal wear. This gives maintenance teams valuable information that may not otherwise be visible until a problem develops.
Regular analysis can help answer important questions:
By monitoring these factors, Pan Pac can make more informed maintenance decisions based on the actual condition of its lubricant and equipment. The objective is simple: keep equipment operating reliably and efficiently, reduce operational downtime.
One of the most important aspects of our relationship with Pan Pac is the collaboration between their team and ours. Industrial lubrication can be complex. Different machines, components, loads, temperatures and operating environments can all influence lubricant performance.
Our technical team brings specialist lubrication knowledge to the relationship, working alongside Pan Pac to help troubleshoot issues, review lubricant performance and identify opportunities to optimise lubrication practices. This hands-on approach means we can respond to the actual requirements of the operation rather than taking a one-size-fits-all approach. For Pan Pac, it means having access to a technical partner that understands the importance of keeping its equipment performing.
We’re proud to share our new customer testimonial with Pan Pac, giving you an opportunity to hear directly from the team about their operation and their relationship with TotalEnergies.
“As to whether Pan Pac runs on oil? Absolutely, almost entirely.”
It’s a great insight into just how fundamental lubrication is to the operation and why having the right technical support behind those lubricants matters.
As Pan Pac continues to operate and grow within New Zealand’s forestry and manufacturing industries, equipment reliability will remain a key priority.
Our goal is to continue developing the partnership by providing the products, technical expertise and condition-monitoring support Pan Pac needs to get the most from its operations.
At the heart of our business is a commitment to building genuine, long-term partnerships with our customers. We work closely with each customer to understand their equipment, operations, and business goals. This deep understanding of your unique business enables us to deliver lubricant solutions that are tailored to your specific needs.
Beyond supplying premium lubricants, our partnership is built on delivering value at every stage of your operation.
Technical Expertise: Our experienced team provides ongoing technical support, including oil analysis programmes that proactively monitor lubricant condition, identify potential issues early, and help maximise equipment performance.
Smart Inventory Management: Using advanced tools such as Levno Tank Monitoring, we track product usage and stock levels in real time, enabling accurate forecasting and ensuring the right products are available when and where they are needed.
Responsive Nationwide Support: Backed by a proactive customer experience team and a nationwide distribution network, we provide reliable service, fast response times, and support that keeps your operation running smoothly.
Every member of our team shares a common goal: helping our customers maximise equipment reliability, improve performance, and minimise costly downtime. It’s this commitment that drives our vision of becoming New Zealand’s most valued lubricants partner.
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